Factor 5 to keep high morale in your business, is to encourage creativity and innovation

Encourage creativity and innovations through wisdom networks
.
In their book “Wisdom Network” Melissa Giovagnolli and Steve Benton describe the challenge companies have to use visible and invisible knowledge to achieve their goals. The problem is that people are reluctant to share their knowledge, they only talk about what they know to a close circle of people in their department / function because they are afraid that if they share their “secrets with others they will lose their value to the company. In order to overcome this issue you have to create an environment that gives your employees the possibility and the confidence to share knowledge and ultimately co create to innovate.
It is proving to be effective to remove formal structure and the restraints of job titles and to think of the individuals’ skills and how they can add value to projects. Employees are assessed on primary and secondary skills and put into ‘Resource Pools’ which group people by skills which can be used by the company.
For example – ‘Employee A’ can have a primary skill in Project Management but have a secondary skill in IT. They are added to the Project Management resource pool at a high level and the IT resource pool at lower level. When a business project comes up requiring their skills they are allocated to a project’s ‘Job Family’ requiring their primary skill and they can volunteer if they have free work time to be a part of another project’s ‘Job Family’ using their secondary skill in order to improve their knowledge and experience. A Job Family being a group of people with the required skills between them to complete the project.
So ‘Employee A’ can perform their main skill, develop their secondary skill or be utilised to do both at once see the project examples below:
Project A Job Family
A delivery project
Project B Job Family
An IT product project
Project C Job Family
IT delivery project
Senior Project Manager (Allocated)
Senior Product Manager
Senior Project Manager
Project Manager
Product IT Manager
IT Project Manager (Volunteer)
Project Administrator
IT Technician (Volunteer)
IT Project Administrator
By recognising that a person is more than their job title company’s can ensure value is added, skills are developed knowledge shared, creativity developed and innovation is the rule of the game.
Each team / project will
  • define their own roles and responsibilities
  • define Short terms and long terms goals
  • be encouraged to explore new ideas and push the edge of the envelope 
  • have members constantly crossing boundaries and exploring new concepts
This fluid model is ensuring an employee is working productively for every hour they are at work, if they are not performing their main skill they can be developing their secondary skill and further assisting a business needing that resource. By being able to move around an organisation morale and recognition is increased, as well as offering a challenge and allowing the employee to understand more of the business as a whole. If an employee does not know the company as a whole they cannot be expected to proactively contribute to its success.
Employees that have the ability to self-develop are eager to stay within the company, as they enjoy themselves, learning new skills. They are loyal to the brand and are “walking advertisements” for the company, attracting new talents and clients. Theyshare knowledge with their co-workers as they know that others will share with them. They will serve the existing clients better and get their loyalty. Happy and satisfied customers will talk to their friends, colleagues and suppliers and will bring you new clients so your profit will increase!
In this series we have talked about the  top 5 factors contributing to keep high morale in an organisation to generate succes. Success appeal success and produce high morale. The top 5 factors that allow you to create an environment for success and keep high morale in your business are:
1) The organization needs to be strategically aligned
2) Good Leadership is essential to the morale of the troops
3) Motivate its employees
4) Establish a process to help people meet performance goals
5) Encourage creativity and innovations through wisdom networks
If you want to discuss any of the above points or need help to implement this magic environment, please feel free to contact JB de Lartigue at jb@macint.co.uk or call me on +44 1656 766 363

Be the first to comment

You may also like...

Factor 5 to keep high morale in your business, is to encourage creativity and innovation

Encourage creativity and innovations through wisdom networks . In their book “Wisdom Network” Melissa Giovagnolli and Steve Benton describe the challenge companies have to use visible and invisible knowledge to …Read more  »

Top 5 factors to keep high morale in your business

Factor 4 Establish a process to help people meet performance goals. Business is becoming increasingly complex. Customer expectations are higher and higher, you need your employees to be able to …Read more  »

Top 5 factors to keep high morale in your business,

Factor 3: Motivate your Employees it is important for the success of an organisation to motivate its employees to use their full talents. It’s worth considering your company’s strategy and …Read more  »

Top 5 factors to keep high morale in your business,

Factor Number 2 : Good Leadership: Good Leadership is essential to the morale of the troops, by providing a vision and adequate resources, removing barriers, encouraging accountability. Leaders are special …Read more  »